Ensuring personal and team healthy and safety measures are adhered to contact potential and existing customers by phone to inform them of the company’s products, services and offers.
Receive phone calls of people responding to direct marketing and advertising campaigns.
Follow a script to qualify prospects ready to buy and those who may likely purchase their offers with enough persuasion.

Direct sales

Use the data from previous sales to target customers for repeat business.
Ask promising leads qualifying questions which can help reveal prospects’ willingness to buy.

Order processing

Take and process orders to meet sales quotas
Manage repeat purchases, which provides opportunities to cross-sell existing customers.
Use scripts to offer additional products or services based on past purchasing behavior.

Customer service

Offer excellent customer service to all customers
Call customers after a sale to make sure they are satisfied with the product or service.
Collect, compile and update customer records in the CRM.
Provide accurate information about the company, its products or services, promotions and other details.
Help to handle customer’s grievances quickly before they become bigger issues.
Create and update activity reports on calls, leads, customers, sales and other vital statistics that can help increase revenue.
Meet monthly and quarterly sales goals according to the company’s revenue targets.

Qualifications, Skills and Requirements:

Degree/Diploma in sales and marketing/horticulture or any other related field.
Excellent typing and telephone skills.
Working knowledge of telephone systems.
Knowledgeable about customer relations management software and computer programs required for their duties.

How to apply

Interested candidate should send their CVs to: [email protected] with the email subject as TELESALES REPRESENTATIVE INTERN.