Respond to and give general advice in consular cases by phone and by e-mail
Manage bookings for consular section i.e passports, citizenship cases, registration of coordination numbers
Update the electronic booking schedule
Responsible for the consular mailbox and consular phone hours
Assist with oral and written translations from Somali to English
Manning of the embassy front desk which includes greeting visitors, respond to incoming calls, handle general queries and complaints, pass on messages and transfer calls as necessary etc.
Responsible for updating the Embassy phone list
Manage bookings of the Embassy meeting rooms
Receiving and dispatching deliveries
Assist with mail handling and pouch shipments
Perform ad hoc administrative duties
Other duties as assigned by the Head of Administration and Consular Section