This role is responsible for the design, delivery and monitoring of Fraud Prevention and Detection initiatives to respond to current and emerging M-Pesa fraud risks within M-Pesa markets while driving improved customer experience. The position also works with Fraud teams within the various M-Pesa markets to share Fraud Prevention and Detection best practice.

What you will be doing

Developing and correlating insights on current and emerging mobile money fraud trends and derive critical information to aid in decision making and performance benchmarks for fraud controls
Leading in the development and optimization of mobile money fraud rules and models in response to current and emerging fraud trends
Developing and maintaining/supporting systems for fraud detection and customer management
Analyzing and monitoring unusual data patterns that may indicate fraud/ unethical conduct
Providing support to other risk teams through data analysis
Integrating and optimizing automations with business systems and required data feeds aimed at improving detection ability and control environment
Setting up tracking mechanisms to monitor fraud KPIs and conduct deep dives geared towards success of the fraud initiatives within strict timelines
Sharing best practice between Fraud Management teams within M-Pesa markets
Collaborating with the various squads towards implementing short to medium term fraud controls
Actively participating in fraud reviews and other fraud monitoring initiatives
Conducting fraud risk assessments on M-Pesa products, services and systems and
Collaborating with the Compliance Solutions team to ensure timely and effective delivery of fraud management and other compliance solutions.

You will succeed in this role if you

Pro-actively adapt your own style and approach to build rapport, and work with others more effectively
Focus on achieving maximum performance and driving continuous improvement
Find creative ways to exploit opportunities and solve problems
Use data and research to make decisions that are competitively and financially robust
Respond flexibly to changing situations / user requirement specifications

QUALIFICATIONS

Apply if you have:

A Bachelor's degree in Computer Science, Software Engineering or a related Program
Certified Information Systems Auditor (CISA) Certification
Certified Ethical Hacker (SANs), AML certificate, IBM i2 Certificate or Grapa Fraud Detection Certificate will be an added advantage
Over 5 years of technical background in systems architecture/ systems development
Experience in either of the following technologies: C#, Java, PHP, Python, C, C++, Objective C, Flutter, Oracle, MySql, Sql Server, Android and iOs Development, Virtualization Using Docker, Linux and Windows Administration, ETL, ACL, Ms Office, Idea, And I2 Analyst Notebook, Soap/Restful Web Services, USSD, SMPP, Cloud Computing using AWS/Azure, Agile Methodology, Machine learning, Bot development, Penetration Testing, QA, Project Management, Micro services, SANs security compliance, Technical documentation
Knowledge of Fraud will be an added advantage

What you can expect from us

We believe in a fair and robust interview process
We have a robust flexible total reward scheme
Dedicated support and mentoring/coaching
Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.