Purpose Statement
Our purpose is to enable and maintain health.Mission
To provide high quality care that exceeds our clients’ expectations.Job Description
JOB DETAILS Key Responsibilities 1. Operational Oversight: • Coordinate and supervise all operational activities during night shifts, including nursing, administrative, and support staff. • Ensure compliance with hospital policies, procedures, and regulatory requirements throughout the night. • Ensure adherence to quality standards. • Address any issues or concerns promptly and effectively, escalating as necessary to senior management. • Investigate accidents/untoward incidences at the night and inform the relevant manager. • Participate in development and implementation of polices for improvement of patient care and safety. • Ensure equipment uptime of >99% for all clinical and non-clinical equipment. • Ensure service uptime of >99% for all clinical and non-clinical services. • Ensure product availability as per service standards. • Ensure robust enterprise risk management practices 2. Patient Care: • Monitor patient care activities to ensure quality standards are met and patient safety is maintained. • Collaborate with nursing staff to address patient needs and resolve any issues that arise during the night. • Assist in patient transfers in collaboration with Nursing Services Manager (NSM), Finance and the relevant managers • Inform the NSM & MSM of high risk and sensitive patients 3. Emergency Response: • Act as the primary point of contact for emergencies during coverage, coordinating response efforts and communicating with relevant stakeholders. • Implement emergency protocols as needed, ensuring a swift and effective response to critical situations. 4. Staff Management: • Provide leadership, guidance and managerial support to shift staff, fostering a positive and supportive work environment. • Conduct regular rounds to assess staff performance, provide feedback, and address any concerns or issues. • Evaluate workload and staffing levels and where required allocate or re-assign resources to meet demand • Assist in staff development through bedside teaching, skill checks, mentoring and appraisal 5. Communication and Collaboration: • Facilitate communication between night shift staff, other departments, and senior management to ensure seamless coordination of activities.• Collaborate with senior managers, other duty managers and department heads to address cross-functional challenges and promote organizational objectives. Person Specification
