About the Role

Key Responsibilities

• Monitoring and maintaining computer systems and networks. 
• Performing hardware and software installations, configurations, and updates 
• Troubleshooting and resolving issues with software or hardware. 
• Changing configurations, settings and permissions to fix computer issues. 
• Generating sign ins for new hires during the onboarding process, Setting up accounts for new users
• Responding in a timely manner to service issues and requests 
• Repairing and replacing equipment as necessary. 
• Networking and Internet connection. 
• Manage IT inventory of Software and hardware.
• Updating employees on the status of their service requests 
• Resolving IT support requests from employees, answering employee questions regarding computer systems

Key Qualifications

• A minimum Bachelor’s Degree in Computer Science with at least 3 to 4 years work experience in same capacity. 
• Knowledge of Microsoft (word, Excel, PowerPoint, Outlook & Teams), Proficiency in Windows/Linux/Mac OS)
• Experience in a helpdesk or technical IT support. 
• High-level knowledge of commonly used software, hardware and applications.

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (IT Support) 

Send your application to: [email protected]