PROFESSIONALISM: Knowledge of relevant programming language(s) and basic programming skills. Good technical skills, ability to participate in development and maintenance of applications, provide user support. Ability to perform analysis, modeling and interpretation of data in support of decision-making. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
TECHNOLOGICAL AWARENESS: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.
Education
Completion of High school diploma or equivalent is required. Diploma in Protocol and ICT is desirable. Certification in ProcessMaker 3 Advanced Architect Course and or ProcessMaker 3 Developer Course is desirable.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for the Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST. The GGST is administered to applicants when required before the administration of written assessment or interview.
Work Experience
A minimum of seven (7) years of relevant work experience in supporting ICT infrastructure related to integration of diverse systems is required. The minimum years of relevant experience is reduced by two years for candidates who possess a first level University degree.
Experience in administration of diplomatic privileges and immunities is required.
Knowledge of legislation covering diplomatic privileges and immunities, immigration regulations and provisions of Host Country Agreements is required.
Experience with Business Process Management and the Business Process Modeling Notation (BPMN) is desirable.
Experience in Full Stack and API (application programming interface) development is desirable.
1 year or more of experience in data analytics or related area is desirable.
Languages
For this post, fluency in both English and Swahili is required. Knowledge of another official United Nations language is desirable.
