Keep detailed and accurate records of health business policies underwritten and decisions made (both in medcare and in physical files).
Assist in underwriting health insurance risks
Carry out scheme performance analysist and propose appropriate renewal terms
Participate in preparation of quotations within set standards
Prepare policy documents, endorsements debits and credit notes
Dispatch policy documents, new business and renewal debits and endorsements within the set time frames.
Assist in renewal of policies in the system within the set time frame.
Attend to correspondence and client queries (both written and by phone) within the set time frames.
Attend to correspondence and client queries within set timelines
Prepare reports as may be required from time to time.
Debt management at business entry point and renewal in line with the credit policy.
Implementation of policy suspension and policy cancellations
Liaison with the other departmental and company functions to ensure smooth delivery of services to insured clients
Implementation of TCF
Provider liaison to ensure that all providers have updated scheme and membership records
Reconciliation of smart applications and medware records to ensure data consistency.

Minimum Qualifications:

Bachelor’s degree in insurance or business related discipline.
Progress towards Diploma in Insurance (ACII, or AIIK), (at least three papers or equivalent).
2 years’ experience in insurance industry

Core Competencies

How to Apply

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