About the Role
Job Purpose:
The Officer will foster customer loyalty through high-quality interactions at each step. The officer will be responsible for improving the service delivery to customers have with the Finserve suite of products i.e Equitel, Jenga PGW,Jenga API, Market place and any other product under Finserve with the goal of increasing customer satisfaction. The officer will be responsible for overseeing multiple different processes, all geared towards inspecting and coordinating all the points of contact between a customer and Finserve.
The role works closely with management and a cross-section of functions within Equity bank as well as other partners.
Job Responsibilities:
Service delivery
Qualifications
Key Critical Competencies
Requirements:
How to Apply
https://equitybank.taleo.net/careersection/int_new/jobdetail.ftl?job=220000GW&tz=GMT%2B01%3A00&tzname=Africa%2FLagos&utm_source=MyJobMag