• Degree or Diploma in Secretarial Studies, Front Office Management, Hospitality Management, or a related field
• Minimum of 2 years' experience in a front office or receptionist role, preferably in a luxury hospitality environment
• Computer literate with proficiency in Microsoft Office applications
• Well-versed in front office operations and customer service management
• Experience operating front office equipment and payment processing machines (PDQ terminals)
• Excellent verbal and written communication skills in English and Kiswahili
• Professional appearance, excellent interpersonal skills, and a customer-oriented attitude
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality and professionalism at all times

WORK SCHEDULE:
Shift 1: 6:00 AM – 2:00 PM
Shift 2: 2:00 PM – 10:00 PM