JOB SUMMARY
As first point of voice contact with the bank, create a positive first impression. To provide, efficient and effective customer service to all customers both internal and external, with the utmost level of professionalism, consistency and quality.
KEY RESPONSIBILITIES
Service Experience - 50 %
Business Process - 20%
Audit and Compliance - 10%
Audit and Compliance - 10%
Key Relationships
Customers of this Position
Knowledge; Skills and Experience required for this Role
Competencies required for this Role