ROLE PURPOSE: 

Provides essential technical and administrative support to the health informatics team to ensure that Save the Children’s health information system, IMPACT (DHIS2), and other systems and processes are well functioning and able to provide timely guidance for programming and decision-making across the movement. Liase with Global Technical Advisors and Country Office Technical Advisors to ensure timely support and guidance.

KEY AREAS OF ACCOUNTABILITY:

Administrative support and coordination of technical support for the maintenance of IMPACT, Save the Children’s DHIS2 platform. Where relevant, provide coordination and administrative support for other databases, including Save the Children’s digital standardised programming guidelines for Health, Nutrition, and WASH (COMPASS).

DHIS2

• Support the maintenance of IMPACT (DHIS2)
• Provide troubleshooting support for users and coordinate higher level technical support as relevant
• Training of new users in DHIS2 and support deployment of IMPACT to new sites
• Collaborate with Country Offices and the Emergency Health Unit to develop streamlined data sets to meet internal, Ministry of Health, and donor reporting requirements
• Design and facilitate periodic engagement and training workshops to strengthen user capacity on DHIS2 across Global, Regional and Country office colleagues
• Conduct regular data quality checks and database cleaning, including purging redundant user and test accounts, data elements, and dashboards
• Provide quality first line technical support for users, and escalate identified bugs
• Ensure data are appropriately represented and are available in visual form to decision makers
• Collate data collection and reporting needs from country/field offices

Administrative Support

• Manage the health informatics SharePoint environment and ensure best practices in collaborative working within the team.
• Act as spokesperson for the health informatics systems and various research projects in collaboration with the Humanitarian Health Adviser - Health Informatics
• Where relevant, support coordination and administrative aspects for Save the Children’s digital standardised programming guidelines for Health, Nutrition, and WASH (COMPASS).

Information and Communication Support

• Collate, edit and produce, and help design and implement dissemination strategies for, various types of information (newsletters, training brochure, reports, and publications) to internal and external audiences.
• Help develop and maintain the IMPACT and COMPASS webpages, My Learning pages, and Workplace by Facebook profiles.
• Act as a point of contact and to provide a timely response to external and internal requests for information about IMPACT, COMPASS, and various research activities.

EXPERIENCE AND SKILLS

Essential

• Qualification or equivalent experience in public health or health information systems
• Proficiency in use and maintenance of DHIS2
• Excellent computer literacy, including advanced Microsoft Office with advanced Excel skills
• Ability to solve problems, work under own initiative and see tasks through to completion
• Proven organisational and time management skills with the ability to work under pressure and meet deadlines while maintaining attention to detail
• Experience organising and delivering training to colleagues in person and remotely
• Fluency in written and spoken English
• Understanding of and commitment to humanitarian work

Desirable

• Formal qualification in DHIS2
• Formal training in or experience of data protection regulations (including GDPR) and their application to digital information systems
• A post-graduate degree, or equivalent experience, in public health
• Formal training in, or equivalent experience of, SharePoint
• Experience using web content management systems and or with HTML5
• Fluency in written and spoken French

Method of Application

Use the link below to apply on company website.

• Humanitarian Officer - Health Informatics and Research