Head of Training
NAIROBI /COMMERCIAL – COMMERCIAL OPERATIONS /FULL TIMEAPPLY FOR THIS JOBAt M-KOPA, We Finance Progress.The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.As the Head of Training you will be responsible for leading all aspects of sale force training at M-KOPA to ensure we continue to develop and support highly effective, productive and motivated sales agents. Reporting to the Director of Commercial Operations, this is a group role that will work across all M-KOPA markets with the in-country sales and trainer teams. You will be responsible for refining methodologies for onboarding new sales recruits, upskilling existing sales agents and ensuring ongoing productivity. The position will oversee the full end-to-end activities involved in training design, training sign-off, training co-ordination and train the trainer deployment. You will refine M-KOPA’s training regimes, coordinate training in the field and monitor the impact on sales performanceWhat will you do:
What We’re Looking For: