Rafode Ltd is a non-deposit taking Microfinance Institution Headquartered in Kisumu with the mission of promoting financial and social support to our clientele hence changing lives positively. Our aim is to provide affordable financial services and renewable energy products to active micro entrepreneurs and households in the rural areas.

Rafode seeks to hire Business Development Officers also known as Loan Officers to be based in Meru, Isiolo and West Pokot Counties. The Loan Officers will be directly responsible for the entire loaning process including client management. They will be responsible for marketing Rafode products and services, recruiting potential clients, ensuring prompt and complete collection of loans and seeing to it that the client increase their house hold income, generate savings and accumulate productive assets.

Key Responsibilities

• Identify, initiate and manage strategic community partnerships that increase quality.
• Represent Rafode at networking events, seminars, and conferences; frequently presenting our mission and services.
• Develop, organize, and conduct training for Rafode clients and prospective clients in conjunction with community partners positioning our organization as a leader in alternative financing.
• Support public relations with client success stories.
• Work closely with clients to provide them with loans, ensuring client satisfaction throughout the loan application and servicing process;
• Convert potential clients into borrowers and effectively retain clients;
• Sell loan and renewable energy products and follow-up regularly in case of default according to policy;
• Obtain information and documentation for individuals that qualify for a loan.
• Ensure quality control of all data entry and provide customer service to our clients’ inquiries about Rafode’s loan program and requirements.
• Interview prospective borrowers and assess their ability and willingness to repay a loan.
• Analyze the information and documentation provided by the client, determine if the client qualifies for a loan and, if so, make a recommendation for approval.
• Meet with clients at loan closing, ensuring that all paperwork is accurate and that information regarding loan is properly disclosed to client.
• Work with clients on a one-on-one basis to deliver a range of financial education services targeted to their individual needs. These include record keeping assistance, cash-flow management and credit management.
• Ensure strong loan performance, including on time payments.
• Take a participative and active role in the overall implementation of Rafode Micro finance program.

• Certificate, Diploma in Community Development, Business administration or any other relevant qualification

• Experience in credit and microfinance;
• Experience in analysis of markets and channels for delivering financial services;
• Experience in client mobilization and client recruitment.

• Strong communication skill, both written and verbal.
• Results driven and customer focused.
• Ability to meet targets and deadlines.
• Problem solving skills, analytical and critical thinking skills.
• Ability to make sound Judgment.
• Computer skills.

How to Apply:

Interested candidates are invited to submit their updated CV along with a cover letter to [email protected] clearly indicating day time telephone contacts and email address not later than 9th September, 2022. Please note any offer made to the candidate in relation to this vacancy is subject to funding confirmation. Kindly indicate the position you are applying for as SUBJECT of the email i.e. BUSINESS DEVELOPMENT OFFICER.

Rafode Limited is an equal opportunity employer and does not discriminate in its employment and recruitment practices. Candidates residing in those areas are highly encouraged to apply. Only shortlisted candidates will be contacted.