Pension Officer

Recruiter / Employer: Kenya Revenue Authority (KRA)
Contract: Contract / Casual
Status: Active

Job Summary

  • The jobholder will be responsible for maintaining pension records, processing and reviewing member benefits, verifying pension documentation, and supporting trust fund administration in line with approved policies and procedures.

Duties & Responsibilities:

  • Support the administration of the Scheme in line with the Trust Deed and Rules, policies, and applicable regulations.
  • Maintain accurate pension, contribution, and member records, including post-retirement medical records.
  • Process and review pension benefits for retiring members, pensioners, dependents, and beneficiaries.
  • Verify and certify pension calculations, payroll changes, benefit payments, and related documentation.
  • Support management and administration of trust funds for minors and beneficiaries in line with approved guidelines and legal requirements.
  • Reconcile pension records, contributions, and membership data in liaison with relevant departments and service providers.
  • Ensure timely processing and payment of pension and related benefits.
  • Provide pension information, guidance, and support to members, pensioners, and dependents.
  • Maintain proper filing, archiving, and safe custody of pension records and documents.
  • Support compliance with statutory, regulatory, and internal control requirements.
  • Assist in coordination of member engagement activities including Member education and Annual General Meetings (AGMs).

Person Specifications

For appointment to this job, the candidate must have:

  • Bachelor’s Degree in Actuarial Science, Economics, Finance, Management, Business Administration, or a related field.
  • Minimum of four (4) years’ work experience in pension administration.
  • Proficiency in ICT applications.
  • Professional training in pensions or retirement benefits administration, including the Trustee Development Programme Kenya (TDPK), will be an added advantage.
  • Accounting qualifications will be an added advantage.

Key Competencies

  • Strong analytical and problem-solving skills.
  • High attention to detail and accuracy.
  • Good interpersonal and communication skills.
  • Customer-focused and responsive.
  • Proactive, organized, and self-motivated.

This recruitment process is fully managed by Kenya Revenue Authority (KRA). Please follow the following link to apply

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