Overview

Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 13 clinics across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary.

Processing and dispatch of all NHIF claims and invoices.

• Key Responsibilities
• • Timely and accurate processing of all NHIF claims.
  • Batch and forward NHIF invoices and claim to the Accounts Receivable team/NHIF office where applicable.
  • Assist patients to follow up on any issues regarding their NHIF status. 
  • Discharge patients from the NHIF system.
  • Seek preauthorization for services and procedures that need NHIF approval before they are carried out.
  • Update the relevant staff on any changes in the NHIF process
  • Reconciles NHIF payments and forwards the NHIF remittances to Accounts Receivables for Receipting and allocations.
  • Follows up and reconciles invoices with NHIF.
  • Maintain client/patient privacy and confidentiality at all times
  • Corporate Governance:                                                
  • Carry out all activities in an ethical way                                                                                 
  • Report any unethical behavior
  • Record and report all sentinel incidents/events are recorded and reported within 24 hours using the provided tools (incident reporting book in terms of customer dissatisfaction or incident reporting form where applicable)
  • Ensure client satisfaction through quality of service, communication, feedback, and escalation of any unresolved issues to your respective line manager.

• • Degree in in a business-related field
  • CPA Part 1
  • 0-2 years’ work experience

How to apply

Application documents (CV and Certificates) must be emailed to: [email protected] with the job position you are applying for as the subject of the email by 29th August 2022