Overview

Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 13 clinics across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offeringprimary, secondary, and tertiary.

Ensure provision of high quality laboratory diagnostic services in the hospital as defined by Avenue Healthcare’s policies, protocols, procedures and standards. 

• Key Responsibilities
• • Be involved in people management in coordination with the HR department               
  • Ensure the unit has all the required resources for effective and efficient work                
  • Timely and accurate billing of laboratory services. 
  • Stock management: 
  • Ensure that Avenue corporate governance policies are adhered to. 
  • Review and act on quality indicator reports (IQC &EQA) 
  • Follow laid down Lab Board approved rules for medical lab profession and adhere to Government and respective professional standards of care and treatment of patients.
  • Ensure timely response to emergencies. 
  • Carrying out tests based on outlined SOPs & policies.
  • Ensure all sentinel incidents/events are recorded and reported to the Hospital Manager within 24 hours using the provided tools. 
  • Ensure that the fridge temperatures and ambient temperature and humidity are charted twice daily, and any error reported to the Hospital Manager.
  • Ensure timely escalation of any urgent out of stock items to the Head of Laboratory Operations.
  • Ensure that any issue pertaining quality is escalated to the Head of Laboratory Operations.
  • Infection control.
  • Client satisfaction; Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the Hospital Manager.     
  • Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
  • Prevention of lab related errors by following the laid down policies and procedures on sample handling during pre-analytical, analytical, and post-analytical phases of testing.
  • Maintain client/patient privacy and confidentiality at all times

• • Diploma in Medical Laboratory Sciences or related discipline.
  • Valid practicing license from Kenya Medical Laboratory Technicians and Technologists Board.
  • 5 years’ work experience. 

How to apply

Application documents (CV and Certificates) must be emailed to: [email protected] with the job position you are applying for as the subject of the email by 29th August 2022