Title: Head of Operations & Admin -Training Institution.

Reporting to: Chief Operating Officer

Industry: Home Health Care Services

Location: Nairobi.

Gross Salary: KES 100,000 - 120,000

Job Objective: Youll be responsible for overseeing the day-to-day operations of their companys training programs. Youll work with a team of trainers, instructional designers and admin team to ensure a smooth running of the day to day of the institution while enhancing high quality delivery to learners as per company goals and objective.

Roles & Responsibilities

  • Ensure trainers and students' day-to-day activities are running smoothly.
  • Handle trainers and students' complaints and liaise with management on the same.
  • Planning of the yearly calendar and trainers' timetable as per course guidelines for each trainer and student.
  • Advising management on compliance with current technology and any current curriculum training activities.
  • Ensure all students admitted have the required materials and orientation is properly done.
  • Organize for students in internships to get evaluated by their trainers on time and as per their course guidelines.
  • Ensure institutions' documentation is done correctly and well-organized manner.
  • Evaluating trainers based on their performance and recommending the same to management.

Key Skills & Qualifications

  • Bachelors degree in business administration, management, or a related field.
  • Must have at least 3 years of experience in the similar role.
  • Experience in a related field, such as management or financial reporting, preferred.
  • Exceptional leadership and time, task, and resource management skills.
  • Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
  • Proficiency with computers, especially MS Office.
  • Ability to plan for and keep track of multiple projects and deadlines.
  • Familiarity with budget planning and enforcement, human resources, and customer service procedures.

How to apply

Email your cv and cover letter to: [email protected]

N.B If youre emailing us directly, remember to insert in the email subject Head of Operations & Admin Training Institution consideration latest Tuesday 22nd August 2022.


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