Reporting to the HR & Administration Director, the OPD Services Manager will be responsible for quick turnaround and smooth flow of OPD end-to-end services which include arrival & reception; registration; queue management; waiting room; triage; consultation with the clinical team; any diagnostic and auxiliary services; pharmacy services to payment and discharge from Tenwek Hospital.
The position will also oversee the administrative functions of OPD in main hospitals and in outstations – Bomet Annex, Kaboson and Ngiito ensuring adequate staffing, timely attendance and high performance in the department. The Manager monitors patient volumes, quality of care, and performance of staff to identify areas for improvement.
Roles & Responsibilities
Required Qualifications & Experience
A combination of experience, education, and/or training which substantially demonstrates the following knowledge and skills, and the ability to perform a range of duties like those listed above.
Qualifications
Thorough knowledge:
Working Knowledge:
Skills:
Method of Application
If you believe you have what it takes, send an application letter and updated CV (including 3 referees) to the email address below, addressed to the undersigned. On the subject heading, indicate the position as subject of the mail.
Tenwek Hospital is an equal opportunity employer. Qualified and interested candidates are encouraged to send their CVs to [email protected]