The role holder will be required to grow the e-Commerce/Internet and mobile card acquiring business.
Key Responsibilities:
Drive the growth of the ecommerce merchant acquiring business on volumes, distribution, value proposition and bottom line
Derive strategies for ecommerce merchant recruitment in line with the bank’s objectives and ambition.
Champion and oversee ecommerce merchant relationship management
Lead the implementation of training of channel staff and merchants
Identify, initiate & steer the ecommerce merchant acquiring internal stakeholder engagements and relationships with support and related functions and units.
Manage external stakeholder partnerships including card schemes, regulators and business partners
Timely delivery of ecommerce merchant acquiring projects for the business
Undertake Merchant service and support for e-Commerce merchants
Working with Card Schemes on enhancement of current Acquiring products and new products
The Person:
For the above position, the successful applicant should have the following:
Bachelor’s degree in a business-related field from a recognized university
At least 6 years’ experience in banking with at least 4 years’ experience in Card Business and Direct Sales and 3 years’ experience in Scheme Ops: Visa, MasterCard Ops, UPI and Customer Service.
