Customer Acquisition Manager

Recruiter / Employer: Greenwheel
Contract: Contract / Casual
Status: Active

Key Responsibilities

  • Build and lead a high-performing acquisition team from pilot to 40+ people.
  • Own targets, channel mix, conversion rates and CAC.
  • Run experiments and scale winning channels and open satellite sales offices.
  • Recruit, train and certify a commissioned sales force.
  • Run a data-driven funnel with accurate attribution and reporting.
  • Own acquisition policies & processes in our OS2 system.
  • Ensure sales quality and integrity with QA, spot checks and commission clawback.
  • Build institutional channels with SACCOs, stages and fleets.
  • Work cross-functionally to convert paying customers into active drivers.

Qualifications

  • 6–10 years in sales leadership in asset finance, PAYG or two-wheeler financing; 3+ years leading field sales.
  • Proven experience building and managing DSR/agent networks of 30+ across multiple sites.
  • Track record of hitting aggressive volume targets with funnel data to show how.
  • Experience designing base-plus-commission structures that drive the right behaviour.
  • Data-driven leader who manages by conversion rates, CAC and pipeline hygiene.
  • Deep understanding of the boda economy and low-income segments; fluent in Swahili and English.
  • Integrity proven; experience implementing sales compliance in high-pressure environments.

Nice to Have

  • Mobility, boda or EV sector experience; familiarity with Nairobi’s stages and SACCOs.
  • Hands-on with lead generation and AI-assisted sales tools (Meta lead forms, telesales systems, call analytics).
  • Experience building lean sales ops in fast-growth settings.

Method of Application

Email: Send your CV and cover letter to [email protected]

Subject Line: “Job Application – CA Manager”


This recruitment process is fully managed by Greenwheel. Please follow the following link to apply

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