Responsibilities

  • Welcome guests and manage check-in, check-out and reservations.
  • Handle inquiries, requests and complaints professionally and efficiently.
  • Maintain accurate guest records and ensure data confidentiality.
  • Coordinate with other departments to ensure smooth guest experiences.
  • Process payments, cash handling and daily transactions accurately.
  • Exhibit a positive attitude, professionalism and a strong commitment to service excellence.
  • Work flexible shifts including weekends and public holidays.

Follow Us on Social Media