Maintain clear and technical communication with the field team to ensure tasks are understood and executed correctly.

Possess a strong technical background and hands-on experience in the field, enabling effective handling of technical issues and efficient problem-solving.

Perform and oversee PMs and GMs with field teams to ensure that tasks are completed according to the required standards and specifications.

Proactively identify and analyze PM-related call-outs and outages, providing technical assistance to prevent recurrence.

Prepare and share detailed technical reports with management and clients, as needed, documenting progress, challenges, and resolutions.

Plan and schedule PM and GM tasks in consultation with equipment technical needs and requirements to ensure timely and efficient maintenance.

Be proficient in using work tools such as Office Track for proper task documentation, including photo compilations and reports on solar and earth tests.

Provide solutions and develop mechanisms to improve the quality of PM and GM tasks, minimizing client escalations and ensuring smooth operations.

Conduct audits and oversee site conditions to ensure compliance with quality standards and operational efficiency.

Assist the field team by facilitating resources and support from management to improve PM quality.

Work closely with the department head to address any issues and act as a department head in their absence, ensuring continuity of operations.

Support efforts to maintain and enhance client relationships by ensuring high-quality service and addressing client concerns promptly.