• This is a new position for Inkomoko, with the mandate to develop and execute strategies to attract, hire, and retain top talent for Inkomoko. The role is essential for the success of our organization as it involves managing the recruitment and hiring process for all positions within Inkomoko, from entry-level to executive-level roles, with current and future needs in mind.

Reporting to the Deputy People & Culture Director, Talent & Innovation, the position responsibilities include:

• Developing and implementing recruitment strategies to attract top talent: This involves working closely with hiring managers, organization leadership, recruiters, and the larger People and Culture team to identify staffing needs and develop plans to attract and retain top talent.
• Leading the employer brand and candidate experience: Develop and execute employer branding strategies to attract top talent and ensure a positive candidate experience throughout the recruitment process.
• Managing the recruitment process: Establish innovative and best-in-class processes for assessing talent, including screening criteria, interview formats, and analytical and technical tests and assignments. The Head of Talent Acquisition will oversee job postings, screening resumes, conducting interviews, and selecting candidates.
• Managing talent acquisition technology and tools: Supervise the utilization of applicant tracking systems, job boards, and other recruitment technologies to streamline the recruitment process, improve efficiency, and continuously evaluate new tools in line with our long-term strategy.
• Building relationships with key stakeholders: Build relationships with internal stakeholders, employment agencies, universities, and other external partners to support hiring goals.
• Developing and implementing onboarding and retention strategies: This involves working closely with the People and Culture team and department Directors to develop and implement onboarding and retention strategies to ensure that new hires are successfully integrated into the organization and that top talent is retained.
• Analyzing recruitment metrics: Tracking and analyzing recruitment metrics such as time-to-hire and candidate satisfaction to identify opportunities for improvement and make data-driven decisions.
• Team Leadership: Leading, inspiring, and developing the recruiting team to foster a collaborative and high-performing team environment.

WHO WE ARE LOOKING FOR

The Head of Talent Acquisition is a seasoned leader who understands how people operations can effectively support business strategy and is demonstrably experienced in leading talent acquisition initiatives across multiple countries to achieve strategic goals.

For this role, the successful candidate will have these qualities:

• Strong well-rounded communicator – approachable, warm, honest, transparent, and able to manage up with confidence.
• Shows perseverance, personal integrity, reasonable objectivity, and good judgment.
• Proactive problem-solver with strong decision-making capabilities.
• Experienced in handling confidential information with discretion and sensitivity.
• Forward-looking thinker, who actively seeks opportunities and proposes solutions.
• Excellent interpersonal and stakeholder management skills with the proven ability to build strong relationships, influence outcomes, and gain respect as a trusted advisor.
• Proven success in implementing, executing, and scaling a recruiting strategy in a high-growth organization.
• Proven experience in designing and implementing complex processes during a period of change.
• Demonstrable commitment to justice, diversity, equity, and inclusion.
• Experience with ATSs and HRISs, and proficiency in data analysis and reporting.
• Fluency in English, with additional proficiency in French being an added advantage.
• Knowledge of HR best practices and employment laws.
• Certification in Human Resources (e.g., SHRM-CP, PHR) is a plus.

Other requirements

• Bachelor's degree in Human Resources, Business Administration, organizational development, or a related field; Master's degree preferred.
• 8+ years of relevant work experience in talent acquisition & development on a senior level with an understanding of talent practices in East and West Africa.
• Willingness to travel frequently.

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and a potential Performance-based bonus.
• Incredible company culture, including deep investment in your learning and growth.
• Deep commitment and work towards justice, diversity, equity, and inclusion.
• Talented, passionate, and committed colleagues and leadership across regions.
• Ability to make a significant social impact on your community.
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.