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Store Manager - Retail (Expired)

Recruiter / Employer: Priority Activator Consulting (PAC)
Contract: Permanent
Salary: Confidential
Status: Expired

Key Responsibilities:
People Management:

  • Conduct quarterly and annual performance reviews for store management.
  • Develop action plans to address performance issues.
  • Monitor and minimize staff absence to maximize productivity.
  • Foster an approachable communication culture.
  • Ensure proper staffing levels.
  • Promote development opportunities within the company.


  • Implement a service culture and address issues from Mystery Shopper audits.
  • Maintain product range and planograms.
  • Maximize promotional availability and sales.
  • Ensure full shop availability for customers.
  • Staff personal service areas according to trading conditions.


  • Adhere to operational processes as per the Store Operations Manual.
  • Implement Hygiene Management Action Plans.
  • Conduct daily store walks to identify and resolve issues.
  • Maintain fresh food quality and waste management processes.
  • Ensure price integrity across the store.
  • Inspect and maintain equipment regularly.
  • Complete and review store Log Books weekly, developing action plans as needed.


  • Maximize sales and meet sales budgets.
  • Achieve promotional sales targets.
  • Control costs and payroll as a percentage of sales.
  • Achieve or exceed budgeted profit.
  • Control shrinkage within budget.


  • Degree in Business Management or related field.
  • 2 years as Branch Stock Controller/Section Lead or 1 year in a similar position.


  • Inventory Management
  • Customer Service
  • People Management
  • Financial Management
  • Computer Literacy
  • Data Analysis
  • Budget Management


  • Relationship-building, Team player, Effective communication, Interpersonal skills, Problem-solving Skills, Creativity/Innovativeness, Integrity & Confidentiality

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