Our client in the Telecommunications sector seeks to recruit a Shop Team Leader

Location: Sarit-Nairobi

Job Purpose

To market and sell Company products and services to all customers in a professional manner.

The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

Key Responsibilities

Generate Sales – as per Targets – for Airtime, Acquistions & Devices

Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily

Manage daily cash float and account for daily sales

Support and implement the customer experience improvement strategies for increased sales

Offer technical support to customers especially on configuration of data devices.

Qualifications- Academic and Professional

Diploma/Bachelor’s Degree in Business, Marketing or related field

Experience

At least 1 year experience in sales

Technical competencies

Marketing skills

Product Knowledge

Upselling and Cross selling

Solution Oriented

Customer relationship management.

Core competencies

Customer focus

Networking and building partnerships

Influencing and negotiating

Analytical thinking

Leadership competencies

Strategic orientation

Business Acumen

Results orientation

Developing self/others