Job Purpose
To support the Field Sales teams on GA operations: Tracking of SIM REG App& Network incidents and their resolution, GA quality review, Agent commissions analysis and Revenue trends.
Key Responsibilities
- Consolidate and track field sales teams GA escalations. Collect incidents impacting GA acquisition, Network incidents and directly channeling to the respective departments for resolution.
- Support and Report on SIM REG App incident occurrence and resolution.
- Review and attend to GA Commission queries.
- Manage GA escalation group with vertical communication.
- Analytical reporting on GA Revenue, GA Quality (ARPU, Churn, KYC) and Commissions Impact.
- Any other analytical and administration duty assigned by the line manager from time to time.
Qualifications- Academic and Professional
Bachelor’s Degree in Business / Analytics / Mathematics
Experience
1 year experience in Sales environment and Analysis / Reporting skills.
Competencies
- Analytical thinking
- Reporting
- Networking and building partnerships
- Field Sales experience
- Communication
- Business acumen
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email
