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Pharma Associate (Reconciliation) (Expired)

Recruiter / Employer: Ilara Health
Contract: Permanent
Salary: Confidential
Status: Expired

Job Description

As a Pharma Associate/Intern (Reconciliation), you will be responsible for maintaining operational procedures that are required to run the day-to-day activities of the Medicines business channel and specifically working to ensure that the client receives what was ordered.

Job Description-Pharma Associate

  • Work on the order validation process and fulfillment to ensure Ilara customers obtain the desired products
  • Do a 3-way reconciliation of the package, delivery note, and Sales order.
  • Receive customer complaints on orders placed and find solutions to products not delivered
  • Update and inform the Ops team on contract updates and payment plans ensuring payment structure is accurately captured in the subscription system
  • Facilitate the reconciliation of customer accounts.
  • Maintain inventory records as appropriate and record them in the inventory management system
  • Liaise with existing suppliers to ensure effective reconciliations of order placement and fulfillment.
  • Collaborate closely with the team members to provide effective solutions to support business and quality objectives.


  • Pharmacy/Pharm Tech background preferred.
  • Ability to manage the whole supply chain cycle.
  • Negotiation skills to craft solutions for our customers and suppliers.
  • Good time management to prioritize work accordingly.
  • Collaboratively work with internal departments for customer satisfaction

Who You Are?

  • Ability to understand Medicines/products and the healthcare value chain
  • Willingness to initiate and build relationships
  • Self-starter who is capable of working autonomously

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