Advisor to the Chief on strategic initiatives, performance improvement of the organization, to assist in achieving business results. Lead the elements of strategic planning & implementation within the company by providing solutions to business issues & challenges.
Develops and maintains effective working relationships with Safaricom Board, and external partners.
Provides ongoing support to the Chief on general Financial Services issues, informing the Chief of system-wide matters needing attention so as to enable the Chief to focus on more strategic challenges and better optimize use of time.
Researching, benchmarking, publishing accurate and factual information for decision making as well as providing thought leadership on changes taking place within the industry.
Plays a key role in providing insights and analytics on Business performance.
Supports the business in the strategic projects rollout and ensures tracking of progress, using information integrated from varied systems and sources.
Responsible for leading & coordinating all administrative tasks within the Chief’s office and ensures the efficient running of the Chief's office.
Communicates and coordinates internal and external information from the Chief’s office to the Business Unit directors and partners.
Prepares agenda, researches and document information for meetings involving issues and projects deemed necessary by the Chief; proactively ensures successful execution of above.

Key Responsibilities

Strategy Formulation & Execution

Lead the strategic mapping process for the division.
Articulate and implement the cluster strategy in alignment with the overall organizational goals leveraging strategic management models.
Facilitate the roll-out of the Financial Services Strategy. Work with divisional leads to ensure implementation of best practice.
Champion the process improvement within the business to attain strategic objectives.
Partners in delivery of strategic programs across divisions for turnarounds by tracking & monitoring the roll out.
Monthly reporting on progress of implementation of agreed strategy action plans.

Projects Management

Take leadership in strategic projects/initiatives in relating to overall company strategy.
Oversee the formulation, implementation, and review of Safaricom Strategic projects.
Oversee justifications and due diligence for all business acquisitions and key projects undertaken by the business.
Lead the Integration of acquired businesses.

Risk and Governance

Drive the overall cluster Governance and Gate process for all Products and Services.
Monitor and track operational risk issues and track audit compliance for the cluster.

Business Intelligence & Thought Leadership

Consistently monitoring operating environment activities of strategic interest and provide thought leadership on changes taking place in the industry.
Research on new areas of business that Safaricom can gain strategic advantage over its competitors.
Seek intelligence on competitor strategy from industry experts, Telecom analysts and other media whilst maintaining highest ethical standards.

Costs Containment

Review and advice the Chief on overall company cost management initiatives.
Review the budget and forecasts in line with the company policy and manage the department’s Expenditure.

People Management

Partner and oversee the team alongside the Chief.
Work and manage in a matrix structure Coaching, mentoring, and delegating when need be.

QUALIFICATIONS

A Bachelor’s degree or preferably an MBA.
Have 5-8 years work experience in the Telecom/ICT space/Consulting/Financial Services; 3 of which must be in senior Management.
Minimum 5 years leadership experience in a cross-functional or matrix organization.
Proven experience in governance, risk management and change management in Financial Services/Fintech.
Experience developing and implementing complex, multi-year strategic plans to meet business objectives.
Ability to keep abreast with market changes, customer requirements, competitive environment to help in the development of new business opportunities.
Strong experience in business analysis, solution development, project/program management, and project delivery.
Ability to communicate effectively at all levels of the organization both internally and externally.
Excellent verbal and written communication skills.