Technical support for SIMcard manufacturing vendors.
- Conduct sanity tests for new modules
- Manage SIMcard input data and output data
- Follow up technical issues raised by business
Test SIMcard management
- Provision and activate Test cards
- Keep track and manage usage and misuse of test SIMcards
- Custodian of the physical Test SIMcards
Technical support for BSS system.
- Technical support for BSS system changes
- Manage BSS UAT
Technical support and contact person for Equitel partners
- Airtel –Equitel Network support
- Effortel – BSS support
Technical/UAT support for SMS tools i.e.
- Bulk SMS tools
Technical support for Equitel shortcodes.
- *100#
- *544#
- *740#
The resource can also act as the 1st Technical touchpoint in PRSP (SMS and USSD shortcodes) configuration in UAT to improve efficiency.
- Guide PRSPs on how to integrate to Equitel USSD/SMS gateways
- Configure/Create them on USSD/SMS user interface

Qualifications