About the Role

JOB PURPOSE

Reporting to the Operations Manager, the successful candidate will be responsible for coordinating and supervising the housekeeping department in the hospital to ensure a clean, safe, and comfortable environment.

CORE RESPONSIBILITIES

• Develop and translate Housekeeping Policies and Procedures into daily operations.
• Align departmental objectives to the Hospital Strategic Plan and engage staff towards achieving the objectives.
• Develop the department’s budget in liaison with the Operations manager for approval by management and ensure the department operates within budget
• Initiate procurement of housekeeping equipment and supplies, develop, monitor and maintain an inventory of the same.
• Ensure operations conform to Quality Management requirements and engage activities for continuous quality improvement.
• Responsible for department’s financial data and statistics and monitoring of unit expenditures
• Develops work plans and standard operating procedures to ensure smooth flow of work processes.
• Actively communicates with administration and other hospital departments to ensure service standards are met
• Inspects the facility periodically to determine problems and necessary maintenance measures
• Ensures housekeeping induction is done to all Inpatient clients
• Carries out daily ward rounds to ensure comfort of all the patients
• Gathers In–patient client feedback and recommends corrective measures.
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and workflow compliance to Infection Control Procedures
• Develops and maintains job descriptions for department staff
• Encourages and mentors staff creativity and innovation
• Ensures compliance with all regulatory agencies

MINIMUM REQUIREMENTS/ QUALIFICATIONS

• Diploma in Housekeeping, Hospitality Management or its equivalent.
• Bachelors degree will be an added advantage
• 3 years progressive housekeeping management experience 2 years of which must have been in a Hospital Set Up
• A minimum of 1 year in Supervisory position
• Training in Infection Control

PERSONAL CHARACTERISTICS & BEHAVIOURS

• Must be self-motivated, energetic, able to solve problems and work in a diverse environment.
• Demonstrated leadership and a history of excellent attendance with the ability to work independently.
• Superior Interpersonal and organizational skills
• High degree of professionalism and ethics
• Good communication skills and the ability to communicate with a diverse range of people.

How to Apply

If your background, experience and competence match the above specifications, please send us your application (cover letter & CV/Resume) quoting the job title on the email subject, your current and expected remuneration, testimonials and full contact details of 3 referees, to: [email protected]. The application should be received not later than 5.00pm on 28th April 2023. We shall ONLY accept ONLINE applications. Interviews will be conducted on a rolling basis. Due to the high number of applications, only shortlisted candidates will be contacted.