About the Role
Objective
The objective of the PSP Africa internship is to provide a learning opportunity for the selected candidate who will support PSP Africa in retaining individual givers and be part of a dynamic team, contributing to the mechanics of raising funds for refugee communities in Africa.
Duties and Responsibilities
- Support responding to donor emails on Salesforce in a timely and effective manner;
- Help ensure an accurate and up-to-date donor database is maintained at all times;
- Assist in responding to donors in a timely manner;
- Keep abreast with upcoming emergencies and assist in creating content to be shared with donors, such as updates on emergencies, and monthly newsletters;
- Assist in collecting email assets – including images, statistics, and human-interest stories relevant to specific emergencies/email asks in accordance with the content calendar;
- Assist in analysing email performances and provide input on how to grow/maintain donor numbers;
- Assist in content review and compilation for digital advertising;
- Support post-campaign result reporting
- Any other duties as assigned.
Eligibility
Be a recent graduate (within one year of completion of their studies) or current & have completed at least two years of undergraduate studies in Journalism, Communications, Marketing or any other related field.
Desirable candidate profile
- Have strong organisational skills and able to handle multiple tasks and deadlines.
- Excellent writing and editing skills with fluency in English. Knowledge in French is a plus.
- Have good computer skills and be able to learn quickly on using new applications. Prior exposure to using Salesforce is a plus.
- Strong understanding of Excel and ability to comfortably use Excel to generate analytics.
- Have excellent research and organizational skills.
- Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
Duration of assignment: Six (6) months.
How to Apply
https://unhcr.wd3.myworkdayjobs.com/en-US/External/job/Nairobi-GlobProg-Kenya/PSP-Donor-Care-Intern_JR2314523?locationCountry=9e684fd7be1e469d9ee955a4c3b754be&utm_source=MyJobMag