Job Purpose:
Reporting to Group Head of Digital Operations, the Performance Analyst has the responsibility of providing focus in business direction through planning and driving financial performance, business management, performance management and elaborate MI processes of the Operations business.
The role holder is also the principle point of contact with other business functions on performance related matters and projects.
The role requires the role holder to have regular contact with the Digital Operations teams on performance drivers. Tracking to proactively monitoring, analyzing and review progress against targets and making recommendations to the Group Head of Digital Operations and the wider team members. The role holder is therefore expected to have a broad knowledge of the Bank Products and financial planning, and a believer in budget and performance discipline.
Main Purpose of the Role:
Time Split on Key Focus Areas.
Driving Business Direction
Performance Management
Technical Skills/Competencies
Knowledge and Expertise
The jobholder will require a wide range of knowledge to effectively perform the role including:
Qualifications