Our client is looking for a Sales Team Leader who will be responsible for promoting and selling all Cross Culture Crafts Ltd products to T1A and T1c customers.

Key responsibilities include

• Ensure successful implementation of customer sales, in-store compliance i.e. display, out of stock
• Develop and implement sales strategy that seeks to expand customer base and ensure company has strong industry presence.
• Negotiate /close deals and handle complaints or objections
• Collaborate with team members to achieve better results including; conducting sales pitches, closing of sales and collection of customer payments
• Gather feedback from customers or prospects and share with internal teams
• Actively seek out new sales opportunities through networking and social media and meet set targets
• Create frequent reviews and reports with sales and financial data
• Ensure the account plans are followed in order to drive the sales-in.
• Ensure distribution and availability products in the store
• Training of new sales attendants on the products, company values
• Preparing sales team and transaction reports – that is using the system to generate receipts.
• Welcoming clients to the shop and giving them information on our brands and services.
• Provide accurate, valid and complete information to customers upon request and resolve customer complaints promptly.
• Collection of customer’s feedback and also thereby analyzing customer needs.
• Go the extra mile to engage customers
• Ensure smooth running of team.
• Any other task that may be assigned by Director of Operations.

Education & Experience

• A diploma/ degree in sales and marketing or any related field
• At least 3 years’ relevant experience with 2 years managing a team
• Experience working in the retail or airline industry
• Thorough understanding of sales & marketing techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Knowledge of customer service

Key skills & competencies

• Excellent communication skills
• Proactive
• Team-work
• Critical thinking and problem-solving skills
• Planning and co-ordination skills
• Time management
• Attention to detail
• Problem solving & negotiation
• Adaptability
• Stress tolerance
• Ability to work independently
• Ability to up-sell & cross-sell

Interested candidates should send their CV to [email protected] with the job title as the email subject.

Application deadline: 04/02/2023

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