Senior Relationship Officer-Chama and Sacco Banking Job at Rafiki Microfinance Bank.

Senior Relationship Officer-Chama and Sacco Banking Job Code: BD/005/23 Location: Nairobi and Ruiru

The main responsibility of the job holder will be to ensure growth in clientele, loan book, deposits, non-funded income and active relationship management of Chamas and Saccos.

Job Description

• Recruitment of new Chama’s and individual customers.
• Deposit mobilization both from Chamas, Sacco’s, different entities and individuals.
• Appraise loan proposals for Chamas and Saccos customers and submit for review, approval and disbursement
• Customer portfolio management
• Maintaining quality loan book
• Attending to Chama and Sacco meetings to cascade bank products and services
• Cross-selling of other bank products and services
• Liaison with the communities including barazas to bring Rafiki bank brand awareness
• Respond to queries related to Chama and Sacco business and timely resolving of customer issues
• Offering good customer service to all clients.
• Any other official duties that may be assigned from time to time

Key Competencies, Skills, qualification and Experience

• 3-4 years’ experience in business development in a financial institution
• Experience in handling Chamas will be an added advantage
• Business graduate from an accredited University preferably with a major in Marketing, Finance and/or Economics.
• Competency in MS Office
• Interpersonal skills
• Organization and planning skill
• Business networking skills
• Attention to details
• Negotiation skills
• Presentation skills
• Analytical skills
• Integrity
• Confidentiality

How to Apply

Interested candidates are requested to send their cover letter and CV to [email protected] quoting the position applied for and location on the e-mail subject on or before 6th February 2023 at 5:00pm. Applications will be considered on a rolling basis.