Analyse new and existing (under review) processes for risk management purposes.
Schedule, co-ordinate and guide business process improvement initiatives.
Review policies and procedures drafted by business and process owners.
Manage the policies and procedures library.
Support the BPM Manager in the effective implementation of the Bank’s Business Process Management System.
Leadership and task team management.
Train business and process owners in the use of process management tools (flowcharting, risk assessment, process audits etc.).
Contribute to the wider organization policy, tools and systems development and implementation.
Support other subsidiaries within the Group in matters processes, policies and procedures review.
Qualifications
Minimum of a University Degree/Diploma relevant to financial services, ICT environment or any other related field.
At least 5 years banking experience, 3 of which should have been in Enterprise Risk Management.
Ability to forge Mission Directed Work Teams for the execution of bank projects.
Effective application of industry guidelines, bank policies and relevant legal regulations to successfully meet the desired compliance standards.
Ability to develop and foster relationships within and outside the organisation that advocate for positive change and continuous improvement within the bank’s processes.
Intimate knowledge of core bank processes.
Proficiency in Visio, Project and basic MS office tools.
Knowledge of industry relevant process improvement techniques and disciplines, e.g., Business Process Management, TQM, and Lean Six Sigma.
