Analyse new and existing (under review) processes for risk management purposes.
Take part in business process improvement initiatives.
Review policies and procedures drafted by business and process owners.
Manage the policies and procedures library.
Contribute to the wider organization policy, tools and systems development and implementation.
Qualifications
Minimum of a University Degree/Diploma relevant to financial services, ICT environment or any other related field.
At least 3 years banking experience, 2 of which should have been in a customer contact role.
Effective application of industry guidelines, bank policies and relevant legal regulations to successfully meet the desired compliance standards.
Ability to develop and foster relationships within and outside the organisation that advocate for positive change and continuous improvement within the bank’s processes.
Intimate knowledge of core bank processes. § Knowledge of industry relevant process improvement techniques and disciplines, e.g., Business Process Management, TQM, and Lean Six Sigma will be an added advantage.
