Craft content for our digital products so that they can be accessible, intuitive, simple and compelling.
Internal and external facing digital communications that go out to our staff and end users (e.g. as email campaigns, SMSes, etc.)
Development of scripts for our product support teams.
Contribute to the content strategy and provide copy for our products.
Conduct research on how to communicate more effectively across different mediums, channels.
Conversation design
Develop writing guidelines and best practices to help evolve our writing style guide.
Job Competencies
Experience in writing for user-focused digital products.
Excellent communication skills
Contribute as a strong collaborator with product and project teams
Demonstrate experience with short- and long-form copywriting
Ability to think creatively
Accuracy and attention to detail with excellent organisational skills
Bonus: background in or familiarity with cognitive psychology
Job Requirements
5+ years of copywriting experience. Preference will be given to candidates who have experience in writing microcopy or conversation design for digital experiences
Bachelor’s degree in journalism, Communications, Technical Writing, HCI, UX, English or related subject or equivalent practical experience
Body of work demonstrating strong writing skills, shaping content for multi-disciplinary projects and markets
