Job Responsibilities

  • Shape the future of payments, financial inclusion and innovation
  • Plan and conduct research activities (using qualitative and quantitative methods) such as usability testing, surveys, workshops and interviews
  • Collaborate with different teams to transform research findings and insights into innovative design solutions, contributing to iterative design cycles
  • Contribute to our design system, practices, process and culture
  • Support the team through never-ending curiosity and excitement

Job Competencies

  • Ready to learn and adapt
  • Great listener, communicator and storyteller
  • Ability to articulate ideas, needs, processes and decisions
  • Passion for identifying and solving problems
  • Thrive when collaborating with others
  • Strong attention to detail
  • Self-motivated attitude
  • Customer-focused

Job Requirements

  • 5+ years of UX research experience
  • Bachelor’s degree in Human behaviour related field or equivalent
  • Ability to perform all research-related tasks including research, planning, evaluating, testing and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and effectively share research results
  • Experience with remote testing tool

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