Managing and servicing existing outlets/ institutions while seeking and developing new accounts with the aim of building long term customer relationships and increasing sales revenue in the institutions sector
Identify, plan and execute activation opportunities like promotions and tastings with customer in line with the territory sales
Conduct client visits for existing and potential institutions in order to achieve the set sales targets and ensure sustained business growth.
Develop and implement sales plan to expand customer base and increase customer retention
Resolve all customer queries and complaints in cooperation with the customer service team in an effective manner.
Ensuring payments are timely done and accounts well managed
Responsible for team internal reports
MINIMUM QUALIFICATIONS
Degree/diploma in sales and marketing or a related course
5 years’ experience in FMCG sales, 2 of which in dealing with institutions
