Present and sell company products and services to current and potential clients.
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
Follow up on new leads and referrals resulting from field activity and inquiries assigned
Identify sales prospects and contact these and other accounts as assigned.
Prepare presentations, proposals, and sales contracts.
Promote and forward recommendations on continuous improvement to the customer service process and standards every month.
T o ensure t h at a l l c us t omer c om p laints /e n q u i r i es / r e q u es t s are s at i sf act or i ly re c or d e d , manage d , and reso l v ed w i t hi n t w enty -four ( 2 4) h ours.
Follow up on all service contracts with the clients.
Updating client database in liaison with the tracking NCC desk.
Work closely with Tender Team to close sales in the allocated accounts
Un d ers t and and ap p r o p r i a t ely u se t h e c ompany p r i ci ng s y s t em and p ol i ci es during sales processing.
Management of all operational and client requirements in liaison with the relevant departments.
Conducting systems training for clients.
Carry out c us t omer s at i sf act i on s u rveys and rec o mm e nd a ct i on p la n s t o i m p rove on t h e w e a k area s .
Maint a i n a nd o b s er v e t h e p res c r i b ed d e p ar t me n t S OP i n carr y i n g out day to day activities.
C arr y i n g out re g ular c l i ent v i sits and re s p on d i n g t o c l i e n t q ue r i es t h ro u g h wal k - i ns, ph o n e c a l ls and ema i ls and ti mely s ub m i s s i on of re p or t s as p e r t h e agre e d s ch edules.
Follow up with the technical department on job completion and commissioning to clients.
Prepare customer reports on schedule whether daily, weekly, or monthly and upon request.
Participate in marketing events such as seminars, trade shows, and telemarketing events
Any other duties as may be assigned b y mana g em e n t .
Minimum Requirements.
A Diploma/ Degree in Sales and marketing or business studies is preferred
Must have (3) years of continuous work experience in the relevant field.
Experience in Vehicle telematics industry is an added advantage
Great client management skills
Presentable with good communication skills
Able to persuade and close sales
Problem-solving and analytical skills to interpret sales performance and market trend Information.
Self-Motivated and experience in developing pipeline.
