Assist the program team in reviewing and preparing documentation on the procurement of goods and services, and support contract tracking and imprest retirement.
Support relevant officers to ensure that requests and payments are made and captured correctly by keeping track of the requests and payments.
Promptly handle assigned issues and tasks through internal systems.
Serve as an administrator for all tasks within the Administration Unit including recording minutes and arranging schedules of events.
Maintain office security at a high level.
Maintain an up-to-date inventory record of control for all office equipment and keep a record of issuance to and returns by staff.
Maintain Fixed Assets register for the office, record disposal and additions in the asset register.
Act as the local IT Systems Officer, providing support and first line response to general IT enquiries from users.
Effectively escalating ICT related issues to the Senior IT personnel when providing first line support to users.
Undertaking regular preventive ICT maintenance to office equipment.
Train new users on basic network and software skills, software updates, and new systems.
Provide direct, over the phone or remote troubleshooting of end-user desktop, equipment, application, device communication and connectivity issues in a timely manner.
undertaking regular and ad hoc approved upgrades to the system; Support and promote effective use of a wide range of IT hardware including desktops, laptops, printers, and video conferencing equipment.
providing ICT related administrative tasks including keeping ICT hardware/software inventory up-to-date and relevant ICT documentation records.
Maintain shared drive and act as the contact person with Internet Service Providers.
Others
Attend, and fully participate in staff meetings and retreats as required.
Write bimonthly and annual progress reports and use these as the basis for monthly and annual engagements with the line supervisor.
Perform other duties as may be required from time to time.
Academic Qualifications
Bachelor’s degree in Business Information Technology, Computer Science, Business administration, or any other relevant field.
Professional Qualifications / Membership to professional bodies
Relevant Work Experience
At least 3 years relevant experience with adequate knowledge in the development and management of databases, administration and communication systems and an awareness of new technology that may improve delivery.
Proficiency in network and information systems administration.
Strong administrative skills, organizational skills, and attention to detail.
Ability to plan and organize activities and events.
Proficiency in the use of Microsoft Office applications and ability to develop and manage systems and software applications for use as management tools.
Must have good writing and analytical skills.
Using a service management system, Windows operating systems, Microsoft Office packages, Audio/video technology support and Anti-virus systems.
