JOB TITLE

WAITERS AND WAITRESSES

NATURE OF JOB

FULL TIME

INDUSTRY

HOTEL

SALARY

Kshs 18,000.00-25,000.00 DEPENDENT ON EXPERIENCE

JOB LOCATIONS

NAIROBI AND OUTSKIRTS

 

           

Duties and Responsibilities

  • Take orders and serve food and beverages to patrons at tables in dining establishment
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  •  Greeting guests and taking drink and food orders
  • Staying attentive to the needs of guests in the dining area
  • Delivering food from the kitchen to the guests
  • Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
  • Following health code standards with regards to the handling of food
  • Performing shift duties like delivering racks of cups to the service station, rolling silverware, wiping tables and ensuring the dining area is clean          
  • Collect payments from customers.
  • Enter patrons’ orders on order slips or computer for transmittal to kitchen staff
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining
  • Explain how various menu items are prepared, describing ingredients and cooking methods on request
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

 

Key Requirements and Skills

 

  • Diploma or Certificate holders
  • 2-5 years’ work experience as a waiter/waitress in a busy hotel
  • Flexible to work in alternate shifts
  • Good communication skills
  • Very presentable with excellent customer service skills
  • Knowledge of various cuisines and drinks
  • Hands-on experience with POS- point of sale system
  • Basic math skills
  • Attentiveness and patience for customers
  • Strong organizational and multitasking skills, with the ability to perform well

in a fast-paced environment.

  • Active listening skills and very swift
  • Young and energetic
  • Extremely high personal hygiene

 

 

HOW TO APPLY

Ø  If you meet the above qualifications, skills and experience send CV and Cover Letter urgently to: [email protected]

Ø  Indicate the job title on the subject line of your email

Ø  Interviews will be conducted on a rolling basis until the position is filled.

Ø  Only the shortlisted candidates will be contacted.

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