About the Role

Job Title: Hardware Store Manager - Thika

Reporting to: Director

Industry: Wholesale & Retail

Location: Thika

Gross Salary: KES. 70,000

Job Purpose: Our client is a well-established and renowned hardware stores, seeking to hire a result-oriented Store Manager who will in charge of their Thika branch.

Key Roles & Responsibilities:

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.

Required Skills & Qualifications:

• Bachelors degree in Business Administration or relevant field preferred.
• A minimum of 3 years experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Highly result-driven.

How to Apply

https://www.careers-page.com/gaprecruitment/job/LRY5544X/apply