The Banquet Supervisor will oversee all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service.
Responsible for training and coaching of the banquet staff.
Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guests satisfaction
Coordinates with other departments to arrange for the delivery of requested services
Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
Ensures all functions are set and staff is prepared and organized before required time of events
Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
Ensures proper setting of buffet tables and other food service tables
Arranges for and ensures proper sequence of service for each event
Supervises clearing and post function cleanup and garbage removal
Maintains clean and orderly back areas, pre-function areas and storage areas
Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event
Supervises the handling, storage, and security of all catering service equipment and decor
Conducts regular staff meetings to build rapport and ensures colleagues are well informed
KEY REQUIREMENTS AND SKILLS
Degree/ Diploma in Hotel Management/ Hospitality/ Events Management/ Bounqueting or Related Field
5 years’ experience in a busy hotel/Restaurant as a Bounquet Supervisor
Team management, leadership & team player
Effective management: delivering profits to the hotel
Adaptability: coping with the diversity of customers and their needs
Thorough and initiative
Great Communication Skills
Prompt Decision Making.
How to Apply
Qualified candidates are encouraged to send CVs quoting relevant skills, qualifications and experience to: [email protected]
Interviews will be done on a rolling basis until the position is filled
