About Us

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International Organisations. This unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent. When you work at Cigna, you can count on a different kind of career. >> Why join us? Healthy careers Cigna gives you the opportunity to grow and develop professionally and personally. Because we know our success begins with yours. Healthy returns We offer you monetary and non-monetary rewards. Our compensation is differentiated among employees based on responsibilities and performance. Healthy culture We stand for a work environment that includes the beliefs, values, norms, and management style of our company. Communication is key to our culture. Healthy life We show commitment to our employees’ health, well-being and security, with a strong focus on wellness.

MAJOR RESPONSIBILITIES

• You are responsible for clinical case management and cost containment in relation to international hospitalizations and claims, and you assist in drafting Guarantees of Payment.
• You screen hospital bills before they are approved for reimbursement & direct billing
• You coordinate and manage all aspects of treatment including medical appropriateness, length of stay in an efficient and cost-effective manner.
• You are in contact with the treating doctors or facilities to obtain necessary medical information and to negotiate tariffs.
• You identify and refer appropriate customers to eligible clinical programs.
• You maintain timely and efficient documentation.
• You liaise with patient or family members about treatment changes or patient care
• You consult the client organizations and account managers whenever necessary
• You take into consideration the necessary procedures and agreements
• Other duties as assigned

REQUIREMENTS

• You have a bachelor or master’s degree preferably in a medical orientation or equal through experience.
• You have past experience in the Medical Insurance. Past expeirence in Hospital & Clinics or any Clinical background is an asset.
• Experience in the Africa region & International market
• You are fluent in English and have good knowledge in French and/or Portuguese and/or Spanish, any additional language is an asset but not essential.
• You have a thorough medical knowledge and a genuine interest in the evolutions in the medical world.
• You are strong in assimilating different information and negotiating and you are critical and communicative.
• You are skilled in computer
• You are flexible to work in shifts
• You are service oriented, and you can display empathy.
• You are organizationally well grounded and can work independently.
• You are stress resistant and you like to work in a team.
• You can work discretely with confidential information.

How to Apply

Interested and qualified? Go to:Cigna on jobs.cigna.com to apply