REF RJWS/CM/2022/09/01

Core Duties and Responsibilities:

• Develop long-term business strategies and operating plans for the department which are in line with the longer-term goals and priorities.
• Ensure the provision of timely and high-quality client services that meet or exceed their expectations.
• Processing new customers’ accounts, and updating the customer’s register/ accounts.
• Develop and implement systems for positive customer relations management.
• Manage and supervise commercial aspects of the Company’s operations, particularly as they relate to revenue generation.
• Promote new ideas and business solutions that result in extended service to existing and new clients.
• Ensure the provision of comprehensive commercial information systems, including an up to-date customer database, to achieve the overall Company revenue objectives.
• Ensure timely, complete, and accurate reading and billing of services.
• Carrying out customer surveys and proposing improvements arising from feedback received
• Develop departmental policies, procedures, action plans, and budgets in line with the overall company mission and objectives.

Minimum Qualifications and Experience:

• Bachelor’s degree in Finance, Accounting, or any other Business-related field from a recognized institution.
• Master’s Degree in Finance, Economics, Strategic Management, or any other Businessrelated field is an added advantage.
• CPA (K), ACCA, or relevant professional qualification.
• Member of a professional body with good standing.
• 8 years’ relevant experience with a minimum of 5 years in a managerial or supervisory position preferably in a water service provision.
• Be able to demonstrate analytical skills
• Excellent communication skills.
• Proficiency in ICT with strong MS office and internet use.
• Excellent planning and organizational skills.
• Strong leadership and problem-solving skills.
• Must fulfill requirements of chapter six (of the Kenyan Constitution.

  Method of Application

  Interested and qualified individuals to submit their Application Letter and Detailed Curriculum Vitae through email: [email protected] and Cc: [email protected] quoting the Job title and reference number on the email subject line OR Physically drop their applications at RUJWASCO’s Main Office located along Ruiru Kamiti Road, Ruiru addressing it to the Managing Director, quoting the position and reference number:

  Managing Director P. O. Box 1165-00232 RUIRU not later than 5.00 pm on 14th October 2022. RUJWASCO is an equal opportunity employer and does not charge any application fee.

  Shortlisted Candidates will be required to bring the following for the interview:

  • Original and Certified Copies of Academic and Professional Certificates
  • Original and Certified Copy of National ID
  • Testimonials and other relevant support documents.

  RUJWASCO is an equal opportunity employer and does not charge any application fee.
  ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED