In the absence of the hotel manager, the assistant hotel manager stands in as the administrator.
Develop, and implement F&B policies and procedures.
Conduct routine staff briefings in respect of operational duties.
Assist customers in all inquiries in connection with hotel services/facilities.
Offer professional guidance and resolution for guest complaints and staff conflicts Develop and implement strategies to improve uptake of F&B products by clients.
Provide HR administrative support in respect to duty allocation, shift planning, leave/off planning.
Maintain sanitary conditions of the bars and restaurants as well as housekeeping
Ensure staff compliance to statutory regulations especially to health certifications Requisition and receive operational supplies whilst maintaining an accurate inventory.
Promptly report all maintenance problems to the Repairs department and ensure follow up.
Closely monitor food orders, portion sizes, garnishing and presentation.
Able to delegate tasks where needed.
Perform any other responsibilities as assigned.

Qualifications and Requirements

Preferred tertiary training in Hotel/F&B operations with professional certification to match.
A minimum 4 years Managerial / leadership posting in a busy hospitality establishment.
Good Communication with excellent presentation & customer service skills.
Computer literacy and working knowledge of POS systems.
Must be a team player.
A self-starter, go getter, fast thinker and able to multi task.
Good composure and temperament able to work in a fast-paced environment.
Must have a valid Food Handler certificate.

How to Apply

Interested candidates should send their CVs to: [email protected] with the job title of ASSISTANT HOTEL MANAGER.