Responsibilities

• Lead Generation.
• Contact existing and potential clients to persuade them to purchase our products.
• Following up on dormant clients.
• Developing and sustaining a solid relationship with customers to encourage repeat business
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.
• Undertake any other duties as assigned by the immediate supervisor from time to time.

Requirements

• Minimum Diploma in Sales and marketing or related field.
• At least 3 years of experience in sales, marketing, business development, or client service. 
• Excellent communication and interpersonal skills.
• Proven experience as a telesales representative or other sales/customer service role
• Ability to learn about services and describe/explain them to prospects mainly via phone engagements.
• Customer focus and adaptability to different personality types.
• Outstanding negotiation skills with the ability to resolve issues.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English.
• Excellent communication and interpersonal skills.

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Telesales Officer – Furniture) to [email protected] before 10th September 2022