About The Role

Job Ref. No. JLIL093
Position: Cloud Systems Engineer
Employment Terms: Permanent and Pensionable
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi, and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit www.JubileeInsurance.com. We currently have an exciting career opportunity for a Cloud Systems Engineer. The position holder will report directly to the Head of Cloud Services and indirectly to the Group Chief Information Officer and will be based at the Head office in Nairobi.
Role Purpose
The role holder will primarily oversee the management and operations of cloud operating systems infrastructure and collaboration within the organization. The role holder should also be able to address operational systems issues including file and share permissions, user accounts and collaboration which includes email services & video collaboration.
Main Responsibilities
1. Administer the organization’s video collaboration & allocation of resources according to the change management policy.
2. Manage Call Manager / IPT, SIP & Call Billing (Teleman).
3. Manage and support Contact Center technology and systems (Ameyo) both on premise and on cloud
4. Create MS PowerShell scripts, especially to be used with AD and MS Exchange.
5. Implement and manage Exchange Online and/or Office 365 infrastructure for the organization.
6. Administer Veritas Enterprise Vault, Symantec Mail Getaway Security.
7. Manage & support video conferencing services (Zoom/Teams & Logitech and Polycom).
8. Implement and manage RDS and related Microsoft architecture on different devices.
9. Administer mobile client configuration and access rights.
10. Ensure local and Domain Group Policy availability and functionality
11. To perform any other duties as may be assigned by the head of the department.
Functional Skills
1. Azure cloud operations
2. Hardware and OS Knowledge in Microsoft Server, Sun-Oracle server, Oracle Intel VM, Unix
3. Experience in hardware /software/ networking inventory management
4. Understanding of the dependencies of various platforms and their needs
5. Experience with hybrid environments, including on-premises Microsoft Exchange and Office 365
6. Experience with back up and recovering Microsoft Exchange servers and databases. Solid proficiency with
Microsoft Exchange Mailbox Retention, Load Balancers and Archive Policies.
7. Experience working with Microsoft Premier Support, FIM, ADFS, AD Connect, Exchange Hybrid
Qualifications
1. Degree in Computer Science or Information Technology from a recognized University
2. Microsoft Certified Systems Engineer (MCSE & MCSA).
3. Microsoft Azure Administrator Associate
4. Cisco CCNP voice
5. MS Windows Server 200x/201x - (Administration, Clustering, IIS, DHCP, DNS/WINS, DFS, Group Policy, etc.).
6. Active Directory 2008 and up - (manipulation including, but not limited to, user creation, password, group/maintenance, and other various day-to-day activities in cloud and hybrid environments.
7. Office 365 – (manipulation including, but not limited to, mailbox/contacts/distribution group maintenance as well as database maintenance.)
Relevant Experience
1. Minimum of 4 years in experience networking, hardware and system software.

How To Apply
If you are qualified and seeking an exciting new challenge, please apply via [email protected] quoting the Job Reference Number and Position by 7th September 2022
Only shortlisted candidates will be contacted