About the Role
Job Purpose
To coordinate management of ICT systems networks and database
Key Responsibilities/ Duties / Tasks
Managerial / Supervisory Responsibilities
1) Coordinate the development and implementation of ICT strategies, policies and procedures in with the organizational strategic objective;
2) Coordinate competency development and knowledge management initiatives for leadership skills, technical and professional growth of ICT personnel
3) Supervise the implementation of established ICT business processes;
4) Develop and implement coaching, mentorship and succession planning programs in the department;
5) Coordinate development and implementation of departmental annual budget, procurement plan and work plans;
6) Establish mechanisms for implementing accountability structures, monitoring of departmental performance, supervision and progress reporting of tasks.
7) Coordinate the management and administration of the outsourced ICT services.
8) Implement controls for the deployment and application of ICT personnel and equipment/resources.
9) Coordinate the development and management of ICT contracts and service level agreements.
10)Develop and implement ICT training and staff awareness programs.
11)Coordinate operation of the information management systems, data analytics systems, networks, database, and data security systems.
12)Supervise the development of the ICT disaster recovery plan.
Operational Responsibilities / Tasks
1) Review and upgrade ICT Systems to meet the Authority’s needs
2) Coordinate development of specifications for ICT software and hardware.
3) Prepare departmental procurement plan for every financial year.
4) Coordinate vulnerability and system penetration tests
5) Coordinate implementation of ICT Infrastructure and Connectivity solutions
6) Coordinate the implementation of information management systems
7) Develop and submit timely ICT system updates and advisories.
8) Supervise spyware investigations for ICT equipment.
9) Develop and submit ICT reports
10)Coordinate the day to day ICT operations in the Authority.
11)Supervise and appraise direct reports.
12)Preparing technical systems and user documentation
13)Guiding on downtime procedures and business continuity to ensure that they are adopted successfully in their allocated local work area
14)Providing technical support and training new users in the use of system/ICT facilities and systems
15)Track and log ICT system process issues and incidents.
16)Coordinate servicing and maintenance of all the Information Communication Technology equipment.
Job Dimensions:
Financial Responsibility
Coordinate the department’s annual budget and procurement plan.
Responsibility for Physical Assets
Responsible for all ICT equipment and consumables in the Authority (Servers, Firewall, Storage, Racks, ACs, Fire Suppression Systems Routers, Switches, Wireless Access Point, IP Telephony, Printers, Scanners, and Shredders) and Office equipment.
Decision-Making / Job Influence
The role is responsible for making a managerial and operational decision.
Working Conditions
Predominantly in an office setting with occasional field assignments
Job Competencies (Knowledge, Experience, and Attributes / Skills).
Academic qualifications
1. Bachelor’s Degree in any of the following: Information Technology, Computer Science or Business Information Technology from a recognized Institution.
Professional Qualifications / Membership to professional bodies
1) Certificate in Leadership Development Course lasting not less than four (4) weeks from a recognized institution
2) Professional certifications in ICT such as Certified Computer Network Professional (CCNP, CCNA, MCSE, MCSA, MCSD, Oracle Certified Database Administrator, CISM/CISA or their equivalent qualification from a recognized institution
3) Current membership of an ICT professional body.
Previous relevant work experience required
1) Served for a minimum period of three (3) years in the grade of Senior Information, Communications Technology (ICT) Officer or nine (9) years in Information, Communications Technology (ICT) or a comparable relevant position in the Public Sector or Private Sector
2) Must have in-depth knowledge and technical expertise in Information, and Communications Technology (ICT) and a demonstrated professional competence in ICT work as reflected in work performance and results.
How to apply:
Interested persons who meet the requirements should submit their application through Post Office, by email or by hand delivery, clearly indicating the position and job reference number, on both the cover letter, envelope and email applications, together with IPOA Employment form, a detailed CV, copies of academic certificates, national identity card, names and telephone contacts of three referees, so as to reach the Authority by Tuesday, 13th September, 2022 to:
Director/Chief Executive Officer,
Independent Policing Oversight Authority,
1st Ngong Avenue, ACK Garden Annex, 2nd Floor,
P.O Box 23035 – 00100, NAIROBI.
Email: [email protected]
Upon offer of employment, the successful candidate MUST present and satisfy the requirements of Chapter Six of the Constitution of Kenya 2010 by providing copies of the following documents;
1. A valid tax Compliance Certificate from the Kenya Revenue Authority (KRA);
2. A valid Certificate of Good Conduct from the Directorate of Criminal Investigation (DCI);
3. A valid Clearance Certificate from the Higher Education Loans Board (HELB);
4. A valid Clearance Certificate from an approved Credit Reference Bureau (CRB)and
5. A Valid Clearance form from the Ethics and Anti-Corruption Commission (EACC)
The role is responsible for making managerial and operational decision
